Privacy Policy

1. Information We Collect

Account and contact information

When you register, make a booking, contact us, or use our platform, we may collect:

• Name
• Email address
• Phone number
• Account login information
• Communication preferences

Booking information

When you make or manage a booking, we may collect:

• Selected birthday center
• Booking date and time
• Selected package
• Selected add-ons or services
• Number of guests
• Special instructions or notes
• Information related to the birthday event, such as the child's name or age, if you choose to provide it

Anyday is intended to be used by adults, parents, guardians, and birthday center representatives. We do not knowingly collect personal information directly from children. If a parent or guardian provides child-related information for a birthday booking, we use it only to manage and fulfill that booking.

Birthday center and manager information

If you represent a birthday center, we may collect:

• Business name
• Contact person name
• Business phone number
• Business email address
• Venue details
• Package and service information
• Booking management information

Communication information

When you contact us or communicate through our platform, we may collect:

• Messages sent to us
• Customer support requests
• Email communication
• WhatsApp communication, where applicable
• Booking-related communication between users and birthday centers

WhatsApp notification information

If you choose to receive WhatsApp notifications from Anyday, we may collect and process:

• Your phone number
• Your WhatsApp opt-in status
• Booking-related message content
• Message delivery, status, or response information
• Your opt-out request, if you ask us to stop contacting you through WhatsApp

We use WhatsApp notifications only for purposes such as booking confirmations, booking status updates, reminders, cancellation or rescheduling updates, support communication, and other service-related messages.

We do not send unrelated marketing messages through WhatsApp unless you have separately agreed to receive them.

Meta / Facebook app information

If we use Meta tools, Facebook Login, WhatsApp Business Platform, or a Meta developer app, we may process information necessary to provide those services.

Depending on the feature used, this may include:

• Your name
• Email address
• Profile information made available by Meta
• Meta user ID or business account information
• Permissions you grant to our app
• Technical data required to connect our app with Meta or WhatsApp services

We only request and use Meta-related information for the purpose shown to you at the time of connection or authorization.

Technical information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Cookies and similar technologies
• Security and error logs

Payment information

If online payments are enabled on Anyday, payment information may be processed by a payment provider. We do not intentionally store full card numbers or sensitive card details on our own servers.

2. How We Use Your Information

We use personal information to:

• Create and manage user accounts
• Process birthday booking requests
• Send booking confirmations and updates
• Share necessary booking details with the selected birthday center
• Help birthday centers manage bookings
• Send email, SMS, or WhatsApp notifications
• Respond to support requests
• Improve the website and platform
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Keep records necessary for business, tax, accounting, or dispute purposes

3. WhatsApp Notifications and Consent

Anyday may use the WhatsApp Business Platform to send service-related notifications.

We may contact you on WhatsApp only if:

• You have provided your phone number to us; and
• You have agreed to receive WhatsApp messages from Anyday.

WhatsApp messages may include:

• Booking confirmation
• Booking request status
• Birthday center response
• Reminder before the booking
• Cancellation or rescheduling information
• Customer support replies
• Other important service-related updates

You can opt out of WhatsApp messages at any time by contacting us at [email protected], replying with an opt-out request where available, or blocking our business account on WhatsApp.

If you opt out, we may still contact you through other necessary channels, such as email or phone, where required to complete an active booking or comply with legal obligations.

4. How We Share Information

We do not sell your personal information.

We may share information with:

Birthday centers

When you submit a booking request, we share the information necessary for the selected birthday center to review, confirm, manage, and fulfill the booking.

This may include your name, phone number, booking date, selected package, guest count, add-ons, and booking notes.

Service providers

We may use third-party service providers for:

• Website hosting
• Database and authentication services
• Email delivery
• WhatsApp messaging
• SMS messaging
• Payment processing
• Analytics
• Customer support
• Security and monitoring

These providers process information only as needed to provide services to Anyday.

Legal and safety reasons

We may disclose information if required to:

• Comply with law
• Respond to legal requests
• Protect our rights
• Prevent fraud or abuse
• Protect users, birthday centers, or the public

Business transfers

If Anyday is involved in a merger, acquisition, investment, restructuring, or sale of assets, user information may be transferred as part of that transaction.

5. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent
• Performance of a contract or pre-contractual steps
• Our legitimate business interests
• Compliance with legal obligations
• Protection of users, businesses, and our platform

You may withdraw consent at any time where processing is based on consent.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy.

For example:

• Account information is kept while your account is active.
• Booking records may be kept for business, accounting, legal, and dispute-resolution purposes.
• WhatsApp opt-in and opt-out records may be kept to prove consent and respect communication preferences.
• Technical logs may be kept for security and debugging purposes.

When information is no longer needed, we delete, anonymize, or securely retain it only where required by law.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent
• Object to certain processing
• Request restriction of processing
• Request a copy of your data
• Opt out of marketing or WhatsApp communications

To make a request, contact us at:

[email protected]

We may need to verify your identity before completing your request.

8. Meta / Facebook Data Deletion Instructions

If you connected to Anyday through Meta, Facebook Login, WhatsApp, or another Meta service, you can request deletion of your data.

To request deletion:

1. Email us at [email protected]
2. Use the subject line: Data Deletion Request
3. Include the email address or phone number connected to your Anyday account
4. Tell us that you want your Anyday / Meta-related data deleted

We will delete or anonymize personal information associated with your account unless we are required to keep certain information for legal, accounting, fraud-prevention, dispute-resolution, or security reasons.

You may also remove the app connection from your Facebook account settings by going to Facebook settings, opening Apps and Websites, finding the Anyday app, and removing access.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep you logged in
• Remember preferences
• Improve website performance
• Understand how users use the platform
• Protect the website from abuse and fraud

You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

10. Security

We use reasonable technical and organizational measures to protect personal information.

However, no online service can guarantee complete security. You are responsible for keeping your login credentials confidential and for using a secure device and network.

11. International Processing

Some of our service providers may process information in countries other than your country of residence. When this happens, we take reasonable steps to ensure that personal information is protected according to applicable law.

12. Children's Privacy

Anyday is not intended for direct use by children.

Birthday bookings are usually created by adults, parents, guardians, or birthday center representatives. If child-related information is provided for a booking, we use it only to manage and fulfill the booking.

If you believe a child has provided personal information to us without appropriate consent, contact us at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make important changes, we may notify users through the website, email, or another appropriate method.

The "Last updated" date at the top shows when this Privacy Policy was last changed.

14. Contact Us

For privacy questions, requests, or complaints, contact us at:

Anyday.ge
Website: https://anyday.ge
Email: [email protected]